Egypt Strengthens Outsourcing Ambitions as EY MENA Plans Regional IT Delivery Centre
Egypt is reinforcing its position as a leading outsourcing destination after senior government officials met with executives from EY MENA to advance plans for a new regional Information Technology Outsourcing (ITO) delivery centre that will support clients across the Middle East and North Africa (MENA).
The discussions followed the signing of a Memorandum of Understanding (MoU) between Egypt’s Information Technology Industry Development Agency (ITIDA) and EY MENA. The agreement establishes a framework for expanding the firm’s presence in Egypt, developing local digital talent, and increasing the country’s exports of technology and consulting services. The investment is expected to create more than 1,000 jobs in consulting and advanced technology over the next three years.
Raafat Hendy said EY MENA’s decision to establish its regional outsourcing hub in Egypt reflects the country’s growing appeal as a destination for global technology investments. He noted that the project underscores Egypt’s competitive outsourcing ecosystem, its expanding pool of skilled professionals, and its ability to deliver high-value digital services to international markets while creating specialized employment opportunities.
Once operational, the delivery centre will provide a wide range of professional and technology services from Egypt. These include business consulting, risk management, human resources advisory, and organizational transformation, alongside advanced digital capabilities such as cybersecurity, artificial intelligence (AI), digital engineering, data analytics, enterprise business platforms, and digital transformation consulting for organizations across the MENA region.
Omar Odeh described Egypt as a strategic location for EY MENA, highlighting its highly skilled workforce, growing digital infrastructure, and geographic position connecting Africa, the Middle East, and Europe. He added that the partnership with ITIDA reinforces the company’s long-term commitment to developing local expertise, promoting knowledge transfer, and preparing Egyptian professionals to contribute to large-scale digital transformation initiatives throughout the region.
ITIDA Chief Executive Officer Ahmed Elzaher reaffirmed the agency’s commitment to supporting multinational technology companies expanding into Egypt. He said the agency will continue investing in digital skills development to ensure local professionals are equipped to deliver high-value services to regional and international clients. According to Elzaher, EY MENA’s expansion further strengthens Egypt’s reputation as a globally competitive outsourcing hub backed by a strong engineering and technology talent pipeline.
Tamer Abul Azm emphasized that the initiative is focused not only on business expansion but also on nurturing a new generation of Egyptian consultants and technology professionals with world-class expertise. He noted that collaboration with ITIDA will help strengthen workforce capabilities, enhance digital skills, and encourage more global organizations to establish regional service delivery centres in Egypt.
The project aligns with Egypt’s broader strategy of positioning itself as a regional leader in outsourcing, digital transformation, and technology-enabled business services by leveraging its skilled workforce, competitive operating environment, and continued investments in digital infrastructure.
Frequently Asked Questions (FAQs)
1. What is EY MENA planning to establish in Egypt?
EY MENA plans to establish a regional Information Technology Outsourcing (ITO) delivery centre that will provide consulting and technology services to clients across the Middle East and North Africa.
2. How many jobs will the new centre create?
The investment is expected to generate more than 1,000 new jobs in consulting and advanced technology services over the next three years.
3. What services will the delivery centre provide?
The centre will offer services including business consulting, cybersecurity, artificial intelligence, digital engineering, data analytics, human resources consulting, risk management, business platforms, and digital transformation advisory.
4. Why did EY MENA choose Egypt?
The company cited Egypt’s skilled workforce, expanding digital infrastructure, strategic geographic location, and strong outsourcing ecosystem as key reasons for selecting the country as its regional hub.
5. What is the role of ITIDA in the project?
ITIDA is partnering with EY MENA to facilitate the company’s expansion, support talent development, strengthen digital skills, and help position Egypt as a global outsourcing destination.
6. How does this project support Egypt’s digital economy?
The initiative is expected to boost technology exports, create high-value employment opportunities, strengthen local digital capabilities, and attract additional multinational investments into Egypt’s technology sector.
7. What does the MoU between ITIDA and EY MENA cover?
The Memorandum of Understanding provides a framework for expanding EY MENA’s operations in Egypt, developing local talent, promoting knowledge transfer, and increasing the country’s capacity to deliver technology and consulting services internationally.
8. Why is regional IT outsourcing important for Egypt?
Regional outsourcing centres help create skilled jobs, attract foreign investment, increase export revenues, and strengthen Egypt’s position as a leading technology and digital services hub for the MENA region.
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